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Set the Time Zone on Your Cloud Desktop

Short answer: Your cloud desktop keeps its own clock, and it may not match yours. Change it on the desktop in Settings → Time & Language → Date & time. If several people in different countries share the desktop, leave it on one agreed time zone rather than changing it back and forth. Applies to:…

How to Check Disk Space and Free It Up Safely

Short answer: Open File Explorer → This PC on the cloud desktop and look at the bar under the C: drive. If it is red, act now — run Disk Cleanup, empty the Recycle Bin, and clear Downloads. A Windows machine that runs out of disk stops behaving predictably. Applies to: Infosaic cloud desktops and…

Where to Save Your Files on a Cloud Desktop

Short answer: Save your work on the data drive — usually D: or E:, depending on your package. That is the drive we intend your files to live on. Do not save to a redirected drive that appears during an RDP session: those belong to whichever computer you are sitting at, and a file saved…

Save Your Connection Settings and Make a .rdp Shortcut

Short answer: Set up your printers, drives, sound and monitors once, then click Save on the General tab of Remote Desktop Connection. Better still, click Save As to create a .rdp file on your desktop — double-clicking it connects with every setting already correct. Applies to: Windows Remote Desktop Connection · Mac, iPad and Android…

Tiny Text on a 4K Screen: High-DPI Scaling Explained

Short answer: If your cloud desktop looks microscopic on a 4K screen or a Retina MacBook, the fix is Windows display scaling on the cloud desktop, not your monitor settings. On Windows clients, also make sure your RDP client is DPI-aware. Sign out and back in for scaling changes to take full effect. Applies to:…