Blog

Setting Up Automatic Payments for Your Hosting Account

Short answer: Sign in at controlpanel.infosaic.com and open Credit Card Update under Billing Management. Entering a card there authorises us to bill it automatically — monthly or annually, depending on your package and term. To change the card, overwrite the details. To stop automatic billing, choose no autobill. Applies to: All Infosaic hosting accounts Automatic…

Keeping Your Contact Information Up to Date

Short answer: Sign in at controlpanel.infosaic.com and open Contact Information in Account Management. The email address is the field that matters most — it is how we contact you about renewals, invoices, maintenance and anything wrong with your account. Applies to: All Infosaic hosting accounts This is the least interesting page in the control panel…

How Do I Modify My Domain MX Records?

Short answer: If your domain is registered with Infosaic, change MX records yourself at mydomain.infosaic.com — sign in with your domain name and hosting password. If your domain is registered elsewhere and merely pointed at our DNS, open a support ticket with the MX details and we will enter them for you. Applies to: Infosaic…

How Long Does DNS Take to Propagate?

Short answer: Usually no more than a few minutes. The old rule of 24 to 48 hours is out of date. If the domain is registered through us, changes are effectively immediate once the account is set up, because our registrar runs real-time DNS. If a change looks like it has not happened, close every…

How Do I Update My Domain WHOIS Contact Information?

Short answer: If the domain is registered through Infosaic, go to mydomain.infosaic.com and sign in with your domain name and hosting password. If you have a domain reseller account, manage it at www.infosaicdomains.com. Do not do this immediately before a transfer — a WHOIS change locks the domain for 60 days. Applies to: Domains registered…