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How Can I Renew My Expired Domain Name?

Short answer: Pay the renewal. The domain is on hold from the expiry date, and paying renews it for a further year from the date it expired. If it was registered through us, we can usually recover it at normal cost for 15 to 30 days after expiry; once it goes into redemption the registry…

Can I Transfer an Expired Domain Name?

Short answer: No. While a domain has an outstanding renewal invoice against it — which is what expiry creates — no registrar will release it. Renew it with the current registrar first, then wait 45 days before transferring, so you do not lose the year you have just paid for. If the site needs to…

Is Any Registration Time Lost During a Domain Transfer?

Short answer: Normally the opposite: transferring a domain adds a full year to the existing expiry date, so nothing already paid for is lost. The exceptions are domains registered in the last 45 days, domains renewed after expiry in the last 45 days, and expired domains — which cannot be transferred at all. Applies to:…

How Do I Transfer My Domain Name to Another Registrar?

Short answer: Open a support ticket with us. We unlock the domain and send the authorisation key to the WHOIS contact — which must be the domain owner. Then contact the new registrar and start the transfer at their end. Do not change the WHOIS contact details first: doing so locks the domain for 60…

How Do I Register a Domain With Infosaic?

Short answer: Three routes. A .com, .net, .org or .info domain is included with any annual hosting package, for the first year and every year you renew. If you already have hosting, email [email protected] with the name you want and we will invoice it through your control panel. If you want to buy domains directly,…